FAQ'S

We tried to answer most of your questions. Contact us or chat with one of our live agents for any questions you may have.

We accept the most common smartphones, tablets, computers regardless of the condition, whether it’s working or broken. 

If your device is not listed, Contact us to add it to your quote: info@hiddenfly.com or chat with our live agents and we will get back to you within 24 hours.

We don’t buy lost or stolen devices.

1. Add all your used devices to your cart. We instantly give you an offer. 

2. Once you accept our offer, we send you a box with a shipping label. Pack your box and ship it back. 

3.Once we receive your equipment, we inspect it and wipe all your data securely and safely. If the devices are as identical to the description, we pay you within 24 hours. If not, you get a revised offer. If you are not satisfied with the revised offer, you can ask your devices back and we will ship them for free within the next 7 days.

1. We give you instantly a quote of what you will get paid instantly after we receive your devices. 

2. Save yourself the headache of listing each and every item on the marketplace, and having to deal with potential customers and the risk of shipping .

3. You extend the life of your devices and help someone get the tech they want instead of ending up in your landfill.

4. We make it quick, fair and without any hassle on your side. 

5. If you change your mind or find a better offer, you can request your device back within 7 days.

6. You can get paid 24 hours after we receive and inspect your items.

7. We assist you all along the way, even for erasing your data and shipping your devices.

8. We buy most smartphones, tablets and computers regardless of their condition.

9.We pay for your shipping and send you a box to easily pack your items.

10. We have been the leading company most businesses choose to sell their used electronic devices.

11. We pay the most value for your unused devices with the least effort.

We guarantee our price quote if the devices match the description. If not, we contact you a revised price. All you need to do is put the right brand, model, memory and whether the device is working or not. 

We constantly get data from Amazon and Ebay to calculate the value you will get by selling on one of the following marketplaces, and adjust our pricing according to the average price.

You can get paid via check or Paypal. You can get your payment the next day if you select Paypal as your preferred payment method.

You don’t have to, but we encourage you to do it.

We pay you 24 hours after we receive and inspect your devices.

If you select paypal, you will get paid within 24 hours of receipt. 

If you select a check, you will receive it in the mail within the next 5 business days.

Our experts wipe all your data safely and securely from every device during inspection.

Once you submit your quote, one of our dedicated whizzes will contact you and assist you with any questions you may have.

No, we pay for your shipping and add insurance to it.

Your offer stays valid for 30 days. If you ship your devices within that month, you will get paid based on our offer.

You can ask for your devices back within 7 days after receipt and we will ship them back free.

If you apply your credit towards buying your electronics within our company, we will increase the value of your offer.